Westwell Agency ("Westwell Agency," "we," "us," or "our") operates westwellagency.com (the "Site"). This Privacy Policy explains what information we collect from visitors, how we use it, and the choices you have — including specific terms for SMS/text messaging.

1. Who We Are

Westwell Agency is a sole proprietorship operated by Bailey Quinn.
Address: 1030 County Road 421, Ripley, MS 38663
Email: bailey@westwellagency.com
Phone: (662) 882-2299

2. Information We Collect

We collect information you provide directly to us, primarily through the chat widget on this Site. This may include your name, email address, phone number, and the content of your message.

We do not run a general contact form — the chat widget is the only way this Site collects personal information directly from you.

We may also collect limited technical information automatically, such as which page you viewed, for basic analytics purposes. This does not include your name, email, or phone number unless you provide it separately.

3. How We Use Your Information

We use the information you provide to respond to your inquiry, prepare a website preview or quote, deliver services you've purchased, and — only if you've opted in — send you updates about our services.

4. SMS / Text Messaging Terms

If you provide your phone number and opt in through our chat widget, you may receive text messages from Westwell Agency (Bailey J Quinn) related to your inquiry, quote, or — with your express written consent — promotional offers and updates.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP at any time to unsubscribe from text messages.
  • Reply HELP for assistance.
  • Consent to receive text messages is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Third-Party Services

We use the following third-party services to operate this Site. Each has its own privacy policy governing how it handles data:

  • GoHighLevel / LeadConnector — powers the chat widget and manages messaging opt-ins.
  • Stripe — processes payments for services purchased through this Site. We do not store your card details.
  • Netlify — hosts this Site.
  • Google Fonts — serves the typefaces used on this Site.

6. How We Share Information

We do not sell, rent, or trade your personal information. We do not buy or sell leads. We only share information with the service providers listed above, as needed to operate our business, or where required by law.

7. Data Retention

We retain the information you provide for as long as needed to respond to your inquiry, deliver services, and comply with legal obligations, after which it is deleted or anonymized.

8. Your Choices

You may opt out of text messages at any time by replying STOP, or request that we delete your information by emailing bailey@westwellagency.com.

9. Children's Privacy

This Site is not directed at children under 13, and we do not knowingly collect information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision.

11. Contact Us

Questions about this Privacy Policy? Reach us at bailey@westwellagency.com, (662) 882-2299, or 1030 County Road 421, Ripley, MS 38663.